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George Adam MSP Backs Charity’s Campaign Calling On Restaurants To Consider Customers With Hearing Loss

George Adam MSP is backing a charity campaign calling on restaurants across Paisley to consider improving their acoustics for customers who have hearing loss.

 

As part of its Speak Easy campaign, Action on Hearing Loss Scotland is highlighting that high levels of background music or the buzz of loud chatter between customers can cause difficulties for people who use hearing aids to follow conversations with their fellow diners.

 

Paisley’s MSP, George Adam, said: “Everyone loves going out for a meal but Action on Hearing Loss Scotland tell me they are often contacted by people who are hard of hearing about intrusive levels of background noise, exacerbated by hard surfaces, which can create real difficulties in hearing their dining companions.

“I’m pleased to support the charity’s Speak Easy campaign which is encouraging customers with hearing loss to give feedback to restaurants so that they can consider the many small but very effective ways in which they can be more accessible.”

 

Delia Henry, Director of Action on Hearing Loss Scotland, said: “Restaurants in Paisley which may be inadvertently deterring customers with hearing loss from making bookings can significantly improve their accessibility by reducing the volume of background noise in perhaps parts of their venue, using soft furnishings that better absorb sound, and by considering investing in better acoustic treatments.”

 

The charity’s campaign is also urging customers to leave reviews on websites such as TripAdvisor to help others to decide if the restaurants they have visited are suitable for hard of hearing people.

Action on Hearing Loss’s Speak Easy campaign pack can be downloaded www.actiononhearingloss.org.uk/SpeakEasy

Paisley’s MSP – Taking Action on Hearing Loss

GEORGE ADAM MSP BACK CHARITY’S CALL ON BUDDIES TO MAKE SMALL CHANGES FOR A BIG DEAF AWARENESS IMPACT

Liz Donaghy and George Adam MSP 09 May 17 (cropped)

Liz Donaghy from Action on Hearing Loss joined by Paisley’s MSP, George Adam

George Adam MSP is backing Action on Hearing Loss Scotland’s call urging Paisley Buddies to make small changes to meet the communication needs of people who are Deaf or have hearing loss, which can have a big impact on their everyday lives.

 

During Deaf Awareness Week (15th-21st May 2017), the charity is highlighting the importance of good communication to ensure people who are Deaf or have hearing don’t experience exclusion in the workplace, when accessing services, socialising or chatting with family and friends.

 

George Adam, MSP for Paisley, said: “Deaf Awareness Week is the ideal time to celebrate the valuable contributions which Deaf people and British Sign Language users make to society; and gives us the opportunity to consider how everyone can take small steps to improve communication with people who are deaf or hard of hearing.

 

“I’m delighted to support Action on Hearing Loss Scotland’s deaf awareness tips which can help ensure deaf family, friends or colleagues can follow and contribute to everyday conversations.”

 

Liz Donaghy, an Action on Hearing Loss Scotland volunteer from Paisley, said: “As a deaf person myself, I appreciate it when people check about the best way to communicate with me as it can often be difficult to follow conversations when speaking with, for example, strangers in the street or staff in shops who are not deaf aware. “Making just a few adjustments to how you can communicate with deaf people can be the difference between someone feeling included in discussions and conversations or experiencing social isolation.”

 

Action on Hearing Loss Scotland is encouraging people in Paisley to follow the following deaf awareness tips:

 

  • Learn some basic British Sign Language (BSL) and fingerspelling to communicate with Deaf people whose first language may not be English.
  • If someone is working with a BSL interpreter, always remember to talk directly to the Deaf person, not the interpreter.
  • Face the person you’re talking to and check they are following the conversation. Use plain language and don’t waffle.
  • If someone doesn’t understand what you’ve said, try saying it in a different way.
  • To make it easier to lipread, don’t cover your mouth and speak in a place with good lighting.
  • Speak clearly but not too slowly, and don’t exaggerate your lip movements.
  • Don’t shout. It can be uncomfortable for hearing aid users and looks aggressive.

 

For more information about Deaf Awareness Week, visit www.actiononhearingloss.org.uk/daw and use #DeafAwarenessWeek on twitter

Paisley’s MSP Welcomes Charities Social Advice Service

George Adam MSP is urging deaf in Paisley who have queries about benefits decisions to use a charity’s welfare rights advocacy service.

 

The service, which is run by the charity Action on Hearing Loss Scotland, can provide people who are Deaf or have hearing loss – including British Sign Language (BSL) users – with information, advice and, where possible, formal representation to challenge benefits decisions.

 

George Adam MSP said: “I’m pleased to support Action on Hearing Loss Scotland’s welfare rights advocacy service which provides valuable advice and reassurance for deaf or hard of hearing people who are concerned or confused about their social security benefits.

 

“I encourage people in Paisley who are Deaf or have hearing loss to contact the service if you would like to be better informed about the support you may be entitled to.”

George alongside Eileen, Director of Action on Hearing Loss

Eileen Clarkson, Director of Action on Hearing Loss Scotland and George Adam, Paisley’s MSP.

 

Delia Henry, Director of Action on Hearing Loss Scotland, said: “We’re delighted to have George Adam MSP’s backing for our welfare rights advocacy service which is making a real difference to the everyday lives of deaf people trying to access Personal Independence Payment (PIP) in particular.

 

“If you are Deaf or have hearing loss and need some help to understand letters you have received regarding your benefits, our Welfare Rights Officer would be delighted to help you make sense of it all.”

 

For information about Action on Hearing Loss Scotland’s social security advice service, call telephone: 0141 341 5346, textphone: 0141 341 5350, email: SocialSecurity@hearingloss.org.uk or visit www.hearingloss.org.uk/SocialSecurity.  British Sign Language users can contact via the ContactSCOTLAND-BSL service